Nights & Weekends Retail Associate—Customer Focused

Michaels; Canton (OH); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

401(k) with employer match

Health benefits

Employee discounts

Job summary

Michaels is seeking a store team member for the Canton, OH location. You will assist customers, process fast and friendly checkouts, and participate in unloading trucks, stocking, and planograms to maintain an in-stock, well-merchandised store.

You will promote the Rewards program, assist with omnichannel services, and support safety and SOP compliance. The role requires standing, walking, and occasional heavy lifting as part of daily duties.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Comfort handling checkout and cash transactions.

Responsibilities

• Help customers locate products and provide solutions.
• Handle fast, friendly checkout and cash handling.
• Educate customers on the Rewards program and enrollments.
• Assist with truck unloading, stocking, and planograms (POGs).
• Support SISO and AD set duties for merchandising.
• Adhere to SOPs and company policies.
• Cross trained in Custom Framing selling and production.
• Participate in Omni channel processes (BOPIS and SFS).

Skills

Customer service

Cash handling

Sales support

Team player

Tools

POS systems

Job description

Michaels is seeking a store team member for the Canton, OH location. You will assist customers, process fast and friendly checkouts, and participate in unloading trucks, stocking, and planograms to maintain an in-stock, well-merchandised store.

You will promote the Rewards program, assist with omnichannel services, and support safety and SOP compliance. The role requires standing, walking, and occasional heavy lifting as part of daily duties.