Seasonal Retail Associate: Stock & Customer Service

Michaels; North Canton (OH); On-site; USD 16,000 - 19,000; Full time

Benefits offered by this job

Employee discounts

Partner discounts

Job summary

Michaels is seeking a Store Team Member for the North Canton, OH location. You will assist customers, handle checkout transactions, and participate in stocking and merchandising tasks to keep the store well‑prepared and inviting.

Responsibilities include helping customers locate products, enrolling them in the rewards program, and supporting omnichannel services like BOPIS and SFS. The role requires standing for long periods and being at least 16 years old.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods and move around the store.
• Must be at least 16 years old.
• Overtime may be required by state/local laws.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enroll them in Private Label Credit Cards.
• Educate customers on VOC surveys and collect feedback.
• Assist with Omni-channel processes including Buy Online Pickup in Store and Ship From Store.
• Participate in truck unloading, stocking, and planogram processes.
• Maintain store recovery and merchandise standards for an in-stock store.
• Support shrink and safety programs and adhere to SOPs and company policies.

Skills

Customer service

Cash handling

Communication

Job description

Michaels is seeking a Store Team Member for the North Canton, OH location. You will assist customers, handle checkout transactions, and participate in stocking and merchandising tasks to keep the store well‑prepared and inviting.

Responsibilities include helping customers locate products, enrolling them in the rewards program, and supporting omnichannel services like BOPIS and SFS. The role requires standing for long periods and being at least 16 years old.