Seasonal Nights & Weekend Retail Associate

Michaels Stores; Canton (OH); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Tuition assistance

Adoption assistance

Voluntary Insurance options

Job summary

Michaels Stores Canton, OH is seeking a Store Team Member to assist customers, stock merchandise, and process transactions.

You will help customers locate products, enroll in Rewards and Private Label Credit Cards, and support in-store operations including truck unloads, shelf replenishment, and planograms.

The role requires standing for long periods, lifting heavy boxes, and working nights/weekends; benefits include employee discounts and a strong focus on guest service.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance including returns and go backs.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and company programs to ensure compliance.
• Interact with others in a respectful manner; be a role model for Team Members.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Retail

Cash handling

Job description

Michaels Stores Canton, OH is seeking a Store Team Member to assist customers, stock merchandise, and process transactions.

You will help customers locate products, enroll in Rewards and Private Label Credit Cards, and support in-store operations including truck unloads, shelf replenishment, and planograms.

The role requires standing for long periods, lifting heavy boxes, and working nights/weekends; benefits include employee discounts and a strong focus on guest service.