Night & Weekend Retail Service Manager

Hy-Vee, Inc.; Grimes (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

Hy-Vee in Grimes, IA is seeking a Service Manager to supervise employees across departments and ensure prompt, friendly service. You will lead by example, manage schedules, resolve customer issues, oversee merchandising and compliance, and step in wherever needed.

This fast-paced retail leadership role requires a background in customer service, team development, and a commitment to delivering results. Night and weekend shifts are required; employment is contingent on background checks.

Qualifications

• High school diploma or equivalent.
• Two or more years of similar or related work experience preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers and assisting them.
• Lead by example and maintain positive employee relations store-wide.
• Plan and adjust work schedules, assign duties, and ensure tasks are completed on time.
• Supervise and coordinate activities across all store departments in the manager's absence.
• Train workers on store policies and procedures and provide ongoing education.
• Evaluate employee performance and recommend personnel actions.

Skills

Problem solving

Arithmetic

Interpersonal

Team leadership

Education

High school diploma or equivalent

Job description

Hy-Vee in Grimes, IA is seeking a Service Manager to supervise employees across departments and ensure prompt, friendly service. You will lead by example, manage schedules, resolve customer issues, oversee merchandising and compliance, and step in wherever needed.

This fast-paced retail leadership role requires a background in customer service, team development, and a commitment to delivering results. Night and weekend shifts are required; employment is contingent on background checks.