Night/Weekend Data Center Technician

Servers.com by Nexcess; Lansing (MI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Traditional 401(k) with company match

Collaborative team culture

Consistent and predictable work hours

Engaging, varied work day-to-day

Opportunity to contribute ideas on how

Job summary

Nexcess is seeking a Data Center Technician to join our team in Michigan. You will work on hands-on hardware tasks, handle decommissioning and data destruction, and maintain inventory across the data center while delivering dependable support to our global clients.

The role focuses on hardware installation, troubleshooting, and network infrastructure, with responsibilities spanning OS deployment, server/configuration work, and customer communications.

Qualifications

• 1+ years relevant experience.
• Solid working knowledge of computer hardware.
• Excellent written and verbal communication skills.
• Exemplary organizational skills and attention to detail.
• Excellent diagnostic skills.
• Proven customer service acumen.
• Solid working knowledge of various Linux distributions.
• Experience installing, maintaining, and troubleshooting the LAMP stack.
• Basic experience with Windows Server.
• Basic networking knowledge.
• Understanding of different RAID configurations.
• Ability to setup and configure various operating systems.
• Ability to appropriately set up and decommission hardware within the data center.

Responsibilities

• Decommissioning hardware
• Destruction of data on reclaimed devices
• Track inventory and maintain accurate recordkeeping
• Test and troubleshoot hardware
• Perform audits of datacenter infrastructure
• Monitor incoming tickets, chats, and alerts. Provide initial hands-on response
• Check IP status on RBLs and process as needed
• Assembly, troubleshooting, and configuration of servers, firewalls, switches, etc.
• Installing various operating systems and applying base configurations
• Communicating with customers via telephone, chat, and email to provide exceptional support
• Perform hardware firmware upgrades, and learn new hardware platforms
• Rack servers, install cabling, and assist with other infrastructure needs
• Deploy complex, highly available infrastructure and services

Skills

Data center experience

Hardware troubleshooting

Linux knowledge

Windows Server knowledge

Networking basics

Customer service

Problem-solving

Strong communication

Job description

Nexcess is seeking a Data Center Technician to join our team in Michigan. You will work on hands-on hardware tasks, handle decommissioning and data destruction, and maintain inventory across the data center while delivering dependable support to our global clients.

The role focuses on hardware installation, troubleshooting, and network infrastructure, with responsibilities spanning OS deployment, server/configuration work, and customer communications.