Night Data Center Technician - Hardware & Linux Support

Cypress HCM; Virginia (MN); On-site; USD 60,000 - 85,000; Full time

Job summary

Cypress HCM is seeking an Associate Data Center Technician to join our on-site team overseeing server hardware and storage components. The shift runs 11:00 PM to 8:00 AM, with on-call responsibilities to support 24x7 operations.

You will troubleshoot failed drives, install SSD/NVMe, and assist with OS/network diagnostics, reporting to site leadership and collaborating with contracted technicians to meet SLA KPIs.

Qualifications

• 2+ years in a Data Center Engineering Role.
• 2+ years Linux troubleshooting experience.
• 2+ years server hardware troubleshooting experience.

Responsibilities

• Troubleshooting and resolution of failed hard drives and failed DIMMs within server nodes.
• Installation of new SSD and NVMe hard drives into existing servers.
• Troubleshooting and resolution of console connectivity issues.
• Troubleshooting and resolution of all power supply and RDU (power strip) related issues.
• Troubleshooting and resolution of all tier 1 server hardware break fix issues.
• Respond to all system problems on a 24X7 basis and take part in on-call rotation.

Skills

Linux troubleshooting

Server hardware troubleshooting

Data Center operations

On-call support

Job description

Cypress HCM is seeking an Associate Data Center Technician to join our on-site team overseeing server hardware and storage components. The shift runs 11:00 PM to 8:00 AM, with on-call responsibilities to support 24x7 operations.

You will troubleshoot failed drives, install SSD/NVMe, and assist with OS/network diagnostics, reporting to site leadership and collaborating with contracted technicians to meet SLA KPIs.