Evening Data Center Technician: Frontline Ops & Support
Netrality Data Centers
Uma candidatura completa num minuto
Currículo e carta de apresentação personalizados, prontos a enviar.
Vantagens oferecidas por esta oferta de emprego
Resumo da oferta
Netrality Data Centers in Chicago, IL, seeks an Evening Data Center Technician to maintain critical infrastructure and support customers in a busy 24/7 environment. You will monitor facilities, troubleshoot equipment, and coordinate with onsite and remote teams to resolve issues.
The ideal candidate has 2+ years in data center or related technical fields, strong customer service skills, and a safety-first mindset.
Qualificações
- 2 years of data center experience or other closely related technical fields required.
- Industry certifications or an associate degree+ in a technical area strongly preferred.
- Strong troubleshooting, problem solving, multitasking and organization skills.
Responsabilidades
- Monitor the Critical Facilities Monitoring System and respond to alarm events.
- Provide top-tier physical and remote customer support for local and international Colocation Customers in a 24/7/365 facility.
- Process customer requests via a web-based ticketing system and coordinate resources to resolve issues.
- Perform hourly facility walkthroughs to verify readings from critical equipment and overall conditions.
- Assist with security monitoring using cameras, badges, and alarms.
- Carry out routine tasks including equipment handling, repairs, interconnection orders, and site support.
Conhecimentos
Formação académica
Ferramentas
Descrição da oferta de emprego
Netrality Data Centers in Chicago, IL, seeks an Evening Data Center Technician to maintain critical infrastructure and support customers in a busy 24/7 environment. You will monitor facilities, troubleshoot equipment, and coordinate with onsite and remote teams to resolve issues.
The ideal candidate has 2+ years in data center or related technical fields, strong customer service skills, and a safety-first mindset.
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