Night Warehouse Operations Supervisor: Lead & Train

CSS; Alsip (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

CSS is seeking a Supervisor - Operations to oversee multiple warehouse departments including receiving, picking, packing, and shipping. You will supervise staff, coach associates, and ensure safety and compliance while meeting customer requirements.

This role reports to a Manager or Senior Manager Operations. You will develop processes, monitor performance metrics, and maintain accurate records. The schedule is Monday-Friday, 8:00pm-5:00am with flexibility to support business needs.

Qualifications

• High School Degree or Equivalent required.
• Fork Lift Certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or have the ability to obtain a forklift certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Resolve problems in a timely manner under stressful situations.
• Comfortable working in a team environment.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and takes corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training

Skills

Leadership

Team coordination

Communication

Time management

Attention to detail

Inventory control

Problem solving

Team supervision

Forklift operation

Safety compliance

Education

High School Diploma or Equivalent

Tools

Forklift certification

Job description

CSS is seeking a Supervisor - Operations to oversee multiple warehouse departments including receiving, picking, packing, and shipping. You will supervise staff, coach associates, and ensure safety and compliance while meeting customer requirements.

This role reports to a Manager or Senior Manager Operations. You will develop processes, monitor performance metrics, and maintain accurate records. The schedule is Monday-Friday, 8:00pm-5:00am with flexibility to support business needs.