Operations Leader, Vault (Shift 2) – Onsite in New Castle

Collectors Universe, Inc.; New Castle (DE); On-site; USD 104,000 - 115,000; Full time

Job summary

Collectors Universe, Inc. is seeking an Operations Manager for the Vault (Shift 2) to lead the 6:00pm–4:30am weekend midweek team in New Castle, DE. The role focuses on safety, productivity, and quality across on-site operations for a new collectibles vault platform.

The ideal candidate has 5+ years in a supervisory operations role, strong communication skills, and a proven ability to manage multiple priorities in a high-security environment. Onsite four days per week is required.

Qualifications

• 5+ years of managerial/supervisory experience in operations.
• Bachelor’s degree in related field or equivalent work experience.
• Strong verbal and written communication, including policy comprehension and relay.

Responsibilities

• Manage safety, staffing, training, and overall performance of Shift 2 employees.
• Monitor staff productivity and assign tasks.
• Lead on-site operations, logistics, and product processing without quality loss while balancing throughput and cost.
• Own and deliver on Safety, Quality, Productivity, Throughput, and service KPIs.
• Collaborate with shift supervisors and act as a resource for the team.
• Ensure procedures are followed and continuously seek efficiency improvements.
• Lead by example and enforce company policies on safety and attendance.

Skills

5+ years of managerial experience

Bachelor's degree or equivalent

Strong communication

Data-driven problem solving

Project management

Leadership and change management

Multitasking in fast-paced environment

Industry knowledge of trading cards/ep

Education

Bachelor's degree

Job description

Collectors Universe, Inc. is seeking an Operations Manager for the Vault (Shift 2) to lead the 6:00pm–4:30am weekend midweek team in New Castle, DE. The role focuses on safety, productivity, and quality across on-site operations for a new collectibles vault platform.

The ideal candidate has 5+ years in a supervisory operations role, strong communication skills, and a proven ability to manage multiple priorities in a high-security environment. Onsite four days per week is required.