Night Valet & Guest Experience Associate

Towne Park LLC; Plano (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality services at our Plano location. You will assist guests, park vehicles, and handle luggage with care to ensure a smooth arrival and departure experience.

Responsibilities emphasize maintaining a friendly demeanor, accurate ticketing, and safe vehicle handling, with a typical overnight shift from 11:00pm to 7:00am and opportunities to contribute to a team delivering top-tier parking and hospitality services.

Qualifications

• Education: High school diploma or GED required.
• Licensure: Must hold a valid driver’s license.
• Experience: One month related experience and/or training; OR equivalent combination of education and experience.
• Knowledge: Knowledge of principles and processes for providing customer and personal services.
• Skills: Ability to read and write standard English language; comprehend instructions; communicate clearly.

Responsibilities

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
• Acknowledges and greets guests within five feet with a professional and friendly demeanor.
• Uses guest last names during interactions.
• Parks and retrieves vehicles with care and efficiency.
• Assists guests with bell services and luggage storage as needed.
• Opens all vehicle and hotel doors for guests.
• Explains parking rates and retrieval procedures to guests upon arrival.
• Completes and maintains all ticket information and key tags for the valet system.

Skills

Customer service

Communication

Professionalism

Time management

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality services at our Plano location. You will assist guests, park vehicles, and handle luggage with care to ensure a smooth arrival and departure experience.

Responsibilities emphasize maintaining a friendly demeanor, accurate ticketing, and safe vehicle handling, with a typical overnight shift from 11:00pm to 7:00am and opportunities to contribute to a team delivering top-tier parking and hospitality services.