Night Stock & Customer Service Associate

Michaels; Woodside (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Michaels is seeking a store team member in Queens-Woodside, NY to assist customers, stock shelves, and operate the register. The role emphasizes friendly service, sales and enrollment in rewards programs, and participation in omni-channel processes such as Buy Online Pickup in Store and Ship From Store.

Ideal candidates have retail or customer service experience, are able to stand for long periods, and support merchandise recovery and store maintenance to keep shelves stocked and inviting.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Team player with a positive attitude and good communication.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast, friendly checkout experience and accurate cash handling.
• Promote and enroll customers into the Rewards program and Private Label Credit Cards.
• Assist with omni-channel processes (BOPIS/SFS) and truck unloading.

Skills

Customer service

Cash handling

POS system

Inventory

Tools

Store operations software

Job description

Michaels is seeking a store team member in Queens-Woodside, NY to assist customers, stock shelves, and operate the register. The role emphasizes friendly service, sales and enrollment in rewards programs, and participation in omni-channel processes such as Buy Online Pickup in Store and Ship From Store.

Ideal candidates have retail or customer service experience, are able to stand for long periods, and support merchandise recovery and store maintenance to keep shelves stocked and inviting.