Part-Time Retail Service Team Member (Framing & Rewards)

Michaels; Woodside (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Tuition assistance

Job summary

Michaels is hiring for a Store Associate at the Queens-Woodside, NY location. You will help customers shop, locate products, and ensure a fast, friendly checkout experience while handling cash to standard. You’ll engage customers in rewards programs, support omni-channel processes, and help unload trucks and stock shelves.

The role requires team collaboration, adherence to SOPs, and a commitment to company values. Applicants must be 16+ and able to work nights, weekends, and early mornings.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
• Cross trained in Custom Framing selling and production

Skills

Retail and/or customer service

Job description

Michaels is hiring for a Store Associate at the Queens-Woodside, NY location. You will help customers shop, locate products, and ensure a fast, friendly checkout experience while handling cash to standard. You’ll engage customers in rewards programs, support omni-channel processes, and help unload trucks and stock shelves.

The role requires team collaboration, adherence to SOPs, and a commitment to company values. Applicants must be 16+ and able to work nights, weekends, and early mornings.