Night-Shift Veterinary Client Service Specialist

MedVet; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision benefits

401k with Employer Match

PTO

On-call pay

Uniform allowance

Employee pet discounts

Pet insurance

Continuing education

Job summary

MedVet is seeking a Client Service Representative to join our emergency and specialty team in a fast-paced hospital environment. The CSR will greet clients, check them in, manage medical records, discuss payment options, and support the clinical team across reception and billing tasks.

Required are strong communication skills, the ability to multi-task, and professionalism under stress. Proficiency with Word and Excel is expected, along with a compassionate, team-driven approach and reliable

Qualifications

• Excellent verbal and written communication.
• Ability to multi-task and enter data accurately.
• Compassionate yet professional demeanor.
• Attention to detail and teamwork.
• General computer competency including Word/Excel.

Responsibilities

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Skills

Communication skills

Multitasking

Client service

Attention to detail

Teamwork

Tools

Microsoft Word

Excel

Job description

MedVet is seeking a Client Service Representative to join our emergency and specialty team in a fast-paced hospital environment. The CSR will greet clients, check them in, manage medical records, discuss payment options, and support the clinical team across reception and billing tasks.

Required are strong communication skills, the ability to multi-task, and professionalism under stress. Proficiency with Word and Excel is expected, along with a compassionate, team-driven approach and reliable