Night Shift Transfer Center RN: Throughput & Coordination

HCA Healthcare, Inc.; Denver (CO); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan with match

Education support

Job summary

HCA HealthOne in Denver seeks a dedicated RN Coordinator for the Transfer Center to manage patient transfers across facilities, ensuring timely bed placement and optimal care planning. You will collaborate with hospitals, physicians, and referring facilities to streamline patient flow and uphold EMTALA and regulatory standards.

The role requires a registered nurse with acute care experience, strong problem-solving, and excellent communication.

Qualifications

• Graduate of an accredited nursing program required; Bachelor’s degree in Nursing preferred
• Minimum of 3 years’ related clinical experience in an acute care setting (ED or Critical Care preferred)
• RN License in the states where the HCA facilities for that Division are located – multi-state license required if Transfer Center covers more than a single state (may be obtained upon hire)
• Knowledge of the principles and practices of hospital and clinical operations and patient care practices
• Demonstrated skills in problem solving, analytical and critical thinking, prioritization, negotiation, conflict resolution, proactive decision making
• Ability to establish and maintain collaborative and effective working relationships
• Ability to communicate effectively in oral, written, and electronic formats
• Ability to manage multiple tasks simultaneously
• Obtain knowledge of EMTALA and regulatory requirements
• Independent, driven, self-motivated with strong work ethic and integrity
• Proficient in Microsoft Office and relevant databases
• Ability to work independently and under pressure to follow through on issues

Responsibilities

• Performs all transfer center functions, including centralized patient placement, in a timely, customer centered professional manner with the aid of a computer database consisting of facility service profiles, approved clinical protocols, established patient care protocols, and healthcare information
• Coordinates transfer of emergent, urgent and elective patients to a final destination facility from all potential referral sources to include but not limited to hospitals, clinics, post-acute centers, and physician offices via a single call to initiate acceptance and expedite decision making relative to a potential transfer
• Facilitates patient throughput to a final destination facility with an ongoing focus on quality and efficiency, providing follow-up to all participants of the transfer
• Works well with others and promotes teamwork by demonstration of good team member behaviors
• Patient placement functions will ensure timely bed placement, appropriate bed assignment, and provide accurate patient information to assist with the development of an initial plan of care
• Ensures accurate and concurrent data collection and maintenance in both patient record and center workflow systems
• Proficient in navigating and documenting in all technology platforms and other call and office-oriented systems as needed
• Demonstrates the ability to process patient acuity utilizing critical thinking skills, clinical decision making, and acquired knowledge to assist in assessing situations and facilitate patient flow through the continuum of care
• Demonstrates the ability to triage and prioritize patient information and communicate an accurate clinical presentation of the patient for accepting physicians, nurses, and hospital administrators
• Demonstrates knowledge of human growth and development, assessment, range of treatment, and care of patients of all ages and clinical service need
• Serves as a consultant and mediator for physicians (and their offices), NP’s, PA’s, nurses, and ancillary staff
• Communicates professionally with referring facilities and physicians and receiving physicians and facilities regarding all patient transfers, potential bed placements, and assists with coordinating patient movement from one facility to another
• Uses problem-solving skills to determine the course of action to generate the best patient clinical outcome, the physicians’ preferences, and the transferring and receiving hospitals. Critical thinking skills will be utilized to ensure every patient transfer promotes the well-being and safety of the patient
• Tracks and trends barriers to patient intake flow; makes recommendations and develops action plans to improve processes and systems
• Participates in daily bed management meetings when working in the CPP function of the transfer center (possibly virtual) and effectively communicates resources and issues to appropriate area of each facility
• Demonstrates knowledge of regulatory requirements such as EMTALA, HCA Ethics and Compliance policies, and quality initiatives; monitors self-compliance and implements process changes to ensure compliance to such regulations and quality initiatives
• Recommends process change if needed to create a more efficient customer centered process
• Utilizes other team members and their experience and background when applicable to ensure best plan of care for the patient

Skills

RN License

Bedside Nursing

Communication

Critical Thinking

EMTALA Knowledge

Education

Accredited nursing program

Nursing degree (BSN preferred)

Tools

Microsoft Office

Job description

HCA HealthOne in Denver seeks a dedicated RN Coordinator for the Transfer Center to manage patient transfers across facilities, ensuring timely bed placement and optimal care planning. You will collaborate with hospitals, physicians, and referring facilities to streamline patient flow and uphold EMTALA and regulatory standards.

The role requires a registered nurse with acute care experience, strong problem-solving, and excellent communication.