Night Shift Team Lead — Retail Operations & Growth

Meijer; Goshen (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is hiring for a store leadership role in Goshen, IN. The position directs and mentors team members across departments, drives sales, maintains store presentation, and ensures safe, high‑quality customer service during prime hours.

You will oversee staffing, promotions, disciplinary actions, and training to meet company standards while focusing on customer satisfaction and operational efficiency. This role emphasizes leadership and development within a family‑oriented retailer.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Responsibilities

• Staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Staffing & hiring

Leadership

Customer service

Communication

Conflict resolution

Multi-tasking

Mentoring

Financial analysis

Education

High school diploma

Job description

Meijer is hiring for a store leadership role in Goshen, IN. The position directs and mentors team members across departments, drives sales, maintains store presentation, and ensures safe, high‑quality customer service during prime hours.

You will oversee staffing, promotions, disciplinary actions, and training to meet company standards while focusing on customer satisfaction and operational efficiency. This role emphasizes leadership and development within a family‑oriented retailer.