Night Shift Shelter Operations Specialist

Shelter Association of Washtenaw County; Ann Arbor (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Job summary

Shelter Association of Washtenaw County announces a Full-Time Operations Specialist for the midnight shift in Ann Arbor. You will supervise shelter floors, ensure guest safety, and collaborate with volunteers while maintaining regulatory and ethical standards.

The role requires an associate's degree or higher in a human services field, familiarity with HMIS, and a commitment to the organization's mission of ending homelessness. Paid time off is offered for full-time staff.

Qualifications

• Two-year or higher education in a human service field is preferred.
• Knowledge of housing instability, mental health, substance use disorders, and poverty is helpful.

Responsibilities

• Oversee shelter operations on the assigned shift to ensure guest safety.
• Interact with clients in a non-judgmental, ethical manner.
• Collaborate with volunteers and staff to maintain orderly, safe spaces.

Skills

Teamwork

Crisis management

Cultural competency

Ethical judgment

Boundaries

Education

Associate's degree / BS in Social Work

Tools

HMIS

CPR shield

Job description

Shelter Association of Washtenaw County announces a Full-Time Operations Specialist for the midnight shift in Ann Arbor. You will supervise shelter floors, ensure guest safety, and collaborate with volunteers while maintaining regulatory and ethical standards.

The role requires an associate's degree or higher in a human services field, familiarity with HMIS, and a commitment to the organization's mission of ending homelessness. Paid time off is offered for full-time staff.