Night Shift Senior Client Service Specialist | PTO, Tuition

Crane Worldwide Logistics LLC; Lockbourne (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly incentive plan

136 hours PTO (17 days)

Medical, dental and vision benefits

Tuition reimbursement

Employee recognition and rewards

Paid volunteer time

Employee discounts

Wellness incentives

Job summary

Crane is seeking a Sr. Client Service Specialist for the third shift in Lockbourne, OH. You will handle orders, inquiries, invoice questions and client complaints, recording patterns and resolving issues with orders and delivery dates.

Ideal candidates have 2–4 years of client service experience and strong problem solving and multi-tasking abilities. This role includes comprehensive benefits and on-site work in Crane locations.

Qualifications

• High School Diploma or GED required.
• 2–4 years of client service experience.
• Professional certification may be required in some areas

Responsibilities

• Responds to orders, client inquiries, invoice questions and complaints.
• Records consistent problem areas.
• Resolves issues with orders, delivery dates or service.
• Follows up to ensure resolution

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

Crane is seeking a Sr. Client Service Specialist for the third shift in Lockbourne, OH. You will handle orders, inquiries, invoice questions and client complaints, recording patterns and resolving issues with orders and delivery dates.

Ideal candidates have 2–4 years of client service experience and strong problem solving and multi-tasking abilities. This role includes comprehensive benefits and on-site work in Crane locations.