Night-Shift Client Service Specialist - Impact & Growth

Crane Worldwide Logistics LLC; Buckeye (AZ); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours of Paid Time Off (PTO)

Excellent Medical, Dental and Vision

Tuition Reimbursement

Employee Discounts

Employee Recognition Program

Paid Volunteer Time

Job summary

Crane is seeking a Sr. Client Service Specialist for the third shift in Buckeye, AZ. This on-site role runs Monday through Friday, 9:00pm to 5:30am and focuses on handling orders, inquiries, invoices, and client issues.

Ideal candidates will have a High School Diploma or GED and 2–4 years of client service experience. Certifications may be required in some areas. Benefits include comprehensive medical plans, PTO, tuition reimbursement, and more.

Qualifications

• High School Diploma or GED.
• 2-4 years client service experience.
• Professional certification may be required in some areas.

Responsibilities

• Responds to orders, inquiries, invoices and complaints.
• Records recurring issues to identify patterns.
• Resolves issues with orders, delivery dates or service.
• Explains solutions and follows up to ensure resolution.
• Performs other duties as assigned.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Multi-tasking

Education

High School Diploma or GED

Job description

Crane is seeking a Sr. Client Service Specialist for the third shift in Buckeye, AZ. This on-site role runs Monday through Friday, 9:00pm to 5:30am and focuses on handling orders, inquiries, invoices, and client issues.

Ideal candidates will have a High School Diploma or GED and 2–4 years of client service experience. Certifications may be required in some areas. Benefits include comprehensive medical plans, PTO, tuition reimbursement, and more.