Night-Shift Patient Experience Specialist

JPS Health Network; Fort Worth (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

JPS Health Network in Fort Worth, TX is seeking a Customer Service Representative-Patient Relations for a part-time, hourly role at John Peter Smith Hospital. You will greet visitors, monitor entry, and support a welcoming environment while assisting staff and patients.

The position requires a High School degree and at least one year of customer service experience. You will demonstrate strong telephone skills, maintain orderly work areas, and handle entrance protocols according to guidelines.

Qualifications

• High School Degree, GED, or equivalent.
• 1 year customer service experience.

Responsibilities

• Greets all employees and visitors prior to allowing entry to JPS Health Network facilities.
• Monitors incoming staff members, contractors, vendors, guests, patients, etc. and allows entrance into JPS Health Network facility according to established guidelines.
• Maintains neat and orderly work environment.
• Demonstrates efficient and accurate telephone skills.
• Demonstrates customer service behaviors in day to day activities.
• Maintains inventory levels and provides masks at facility entrances (if needed).
• May be required to travel to various locations.
• Performs other job related duties as assigned.

Skills

Customer service experience

Education

High School Degree / GED or equivalent

Job description

JPS Health Network in Fort Worth, TX is seeking a Customer Service Representative-Patient Relations for a part-time, hourly role at John Peter Smith Hospital. You will greet visitors, monitor entry, and support a welcoming environment while assisting staff and patients.

The position requires a High School degree and at least one year of customer service experience. You will demonstrate strong telephone skills, maintain orderly work areas, and handle entrance protocols according to guidelines.