Patient Experience Specialist

Prism Health North Texas, Inc.

Dallas (TX)

On-site

USD 32,000 - 42,000

Full time

14 days+
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Job summary

Prism Health North Texas, Inc. is seeking a Patient Service Representative to greet patients and manage inbound/outbound calls, coordinating appointment information and ensuring smooth front-desk operations. This role emphasizes accurate information sharing and timely communication in a clinical setting.

You will deliver warm, professional customer service to callers and in-clinic patients, escalating inquiries to the appropriate department when needed to maintain a positive patient experience.

Job description

Prism Health North Texas, Inc. is seeking a Patient Service Representative to greet patients and manage inbound/outbound calls, coordinating appointment information and ensuring smooth front-desk operations. This role emphasizes accurate information sharing and timely communication in a clinical setting.

You will deliver warm, professional customer service to callers and in-clinic patients, escalating inquiries to the appropriate department when needed to maintain a positive patient experience.

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