Night Shift Patient Concierge & Guest Services (PT)

Sentara Health; Williamsburg (VA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical, Dental, Vision plans

Tuition Assistance – $5,250/year

401k/403B with Employer Match

Pet Insurance

Emergency Backup Care

Job summary

Sentara Health is seeking a Guest Relations Representative for part-time night shifts in Williamsburg, Virginia. The role involves patient registration verification, escorting patients, and responding to their needs while providing exceptional guest services.

Ideal candidates have at least 1 year of customer service experience and a high school diploma. Benefits include comprehensive medical plans, tuition assistance, and pet insurance among others.

Qualifications

• Minimum of 1 year experience in customer service.
• High School Diploma or equivalent required.

Responsibilities

• Verify patient registration and escort patients to their destination.
• Respond promptly to patient requests and assist in identifying needs.
• Collect data to improve customer service and recommend policy changes.

Skills

Customer service experience

Communication skills

Education

High School Diploma or equivalent

Job description

Sentara Health is seeking a Guest Relations Representative for part-time night shifts in Williamsburg, Virginia. The role involves patient registration verification, escorting patients, and responding to their needs while providing exceptional guest services.

Ideal candidates have at least 1 year of customer service experience and a high school diploma. Benefits include comprehensive medical plans, tuition assistance, and pet insurance among others.