Night Shift Patient Access Supervisor

Tenet Healthcare; Detroit, Northern (MI, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Tenet Healthcare is seeking a Patient Access leader at Harper Hutzel Hospital in Detroit to coach staff, monitor performance metrics, and oversee registration processes across departments. The role emphasizes mentoring, policy implementation, and ensuring smooth operations in a hospital setting.

The ideal candidate has strong leadership, regulatory knowledge, and experience with Revenue Cycle Management, driving customer service excellence and staff development within a large health system.

Qualifications

• Extensive experience mentoring and training new hires and staff.

Responsibilities

• Provides daily support/mentoring/training to new hires and existing Patient Access staff, and assists in resolving escalated issues.

Skills

Leadership abilities

Interpersonal skills

Revenue Cycle Management knowledge

Regulatory knowledge

Communication (oral & written)

Education

High School Diploma or equivalent

College degree preferred

2-4 year degree in Business, Accounting, Medical Administration or related area preferred

Tools

Healthcare IT Systems

Job description

Tenet Healthcare is seeking a Patient Access leader at Harper Hutzel Hospital in Detroit to coach staff, monitor performance metrics, and oversee registration processes across departments. The role emphasizes mentoring, policy implementation, and ensuring smooth operations in a hospital setting.

The ideal candidate has strong leadership, regulatory knowledge, and experience with Revenue Cycle Management, driving customer service excellence and staff development within a large health system.