Night Shift Patient Access Specialist — ED Registration

UNC Health; United States; On-site; USD 26,000 - 37,000; Full time

Job summary

UNC Health is seeking a Registration Clerk for the Rex ED Registration on the night shift (7:00pm-7:30am) in Raleigh, NC. The role focuses on accurate patient data entry, insurance verification, and timely processing in ADT and related systems.

Requires a High School Diploma or GED and at least two years of customer service or clerical experience; onsite work with occasional weekend coverage. Salary ranges posted reflect hourly pay for the Raleigh area.

Qualifications

• Two years of customer service and/or clerical experience.
• High School Diploma or GED required.

Responsibilities

• Ensures and verifies key ADT information is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
• Schedules all new and follow-up patient appointments and communicates cancellations to providers as needed.
• Completes and documents regulatory and financial forms; ensure proper storage and readability.
• Uses price estimation tools to provide accurate estimates to patients during registration.
• Meets upfront collection targets including deposits and co-pays.
• Participates in QA by using system work queues to minimize errors.

Skills

Customer service

Clerical skills

Education

High School Diploma or GED

Job description

UNC Health is seeking a Registration Clerk for the Rex ED Registration on the night shift (7:00pm-7:30am) in Raleigh, NC. The role focuses on accurate patient data entry, insurance verification, and timely processing in ADT and related systems.

Requires a High School Diploma or GED and at least two years of customer service or clerical experience; onsite work with occasional weekend coverage. Salary ranges posted reflect hourly pay for the Raleigh area.