Night-Shift Patient Access Specialist

UNC Health; Smithfield (NC); Sur place; USD 26 000 - 37 000; Temps partiel

Résumé du poste

UNC Health in Smithfield, NC is seeking a part-time Patient Registration Clerk to process registrations and upfront collections on a night shift schedule. The role requires accurate ADT data, insurance verification, and timely documentation in clinical systems.

The candidate should have at least two years of customer service or clerical experience and a high school diploma or GED. Work is onsite with standard 30 hours per week and salary range shown.

Qualifications

• High school diploma or GED required.
• Two years of customer service and/or clerical experience.
• Night shift; 30 hours per week; onsite registration role.

Responsabilités

• Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
• Schedules all new and follow-up patient appointments as required. Attempts to reschedule cancellations when possible and informs provider as needed.
• Completes and documents all governmental, regulatory, financial, and contractual forms per procedure; ensures proper scanning/saving to correct location.
• Utilizes price estimation tool during registration to provide the most accurate estimate to patients.
• Meets departmental target for up-front collections including deposits, estimated amounts due, co-pays, and/or prior balances.
• Participates in departmental QA by using system work queues to reduce errors and perform corrections.

Connaissances

Customer service

Clerical experience

Formation

High school diploma or GED

Outils

Price estimation tool

Description du poste

UNC Health in Smithfield, NC is seeking a part-time Patient Registration Clerk to process registrations and upfront collections on a night shift schedule. The role requires accurate ADT data, insurance verification, and timely documentation in clinical systems.

The candidate should have at least two years of customer service or clerical experience and a high school diploma or GED. Work is onsite with standard 30 hours per week and salary range shown.