Night-Shift Patient Access Rep – ED Registration (Sign-On Bonus)

Sentara Health; Massachusetts; On-site; USD 28,000 - 42,000; Part time

Benefits offered by this job

Sign-On Bonus up to $1,500

Medical, Dental, Vision plans

401k/403B with Employer Match

Job summary

Sentara Health in Norfolk, VA seeks a Part-Time Patient Access Representative for the third shift (11pm–7:30am) in the Emergency Department to register patients, verify identity, collect documents, and explain consent forms. The role involves accurate data entry and adherence to privacy standards.

You will greet patients and families, enter demographics, handle co-pays, and assist with scheduling, pre-admission and discharge tasks while maintaining a positive first impression of Sentara.

Qualifications

• 2 years of Customer Service and/or Data Entry.
• Associate or bachelor’s degree in lieu of two years of experience.
• Proficiency in Keyboarding.

Responsibilities

• Register patients by verifying identity and selecting the correct record.
• Scan insurance cards, IDs, Living Wills, and POA documents.
• Enter patient demographics and insurance information in the EHR.
• Explain and complete regulatory and compliance documents; ensure privacy and compliance standards.
• Greet patients, collect co-pays and balances; assist with scheduling, pre-admission and discharge duties.

Skills

Customer Service

Data Entry

Keyboarding

Education

High School Diploma

Job description

Sentara Health in Norfolk, VA seeks a Part-Time Patient Access Representative for the third shift (11pm–7:30am) in the Emergency Department to register patients, verify identity, collect documents, and explain consent forms. The role involves accurate data entry and adherence to privacy standards.

You will greet patients and families, enter demographics, handle co-pays, and assist with scheduling, pre-admission and discharge tasks while maintaining a positive first impression of Sentara.