Night Shift Patient Access Specialist

Regional One Health; Memphis (TN); On-site; USD 32,000 - 48,000; Full time

Job summary

Regional One Health in Memphis, TN seeks a Unit Clerk for Jefferson Medical GICU to act as the primary patient access point. You will gather and verify registration information, collect co-pays, and facilitate timely communication with care teams in both inpatient and outpatient settings.

Responsibilities include insurance verification, scanning documents, and ensuring HIPAA and billing accuracy. A professional, detail-oriented approach is essential to support efficient patient flow.

Qualifications

• Greets patients upon arrival and verifies their information.
• Verifies insurance and completes registration documentation.
• Collects co-pays and records transactions accurately.
• Maintains HIPAA and confidentiality in all duties.

Responsibilities

• Greet patients and verify registration information for each visit.
• Verify patient identity and insurance details; ensure benefit verification is complete.
• Scan insurance cards and maintain accurate billing data in the system.
• Collect co-pays, issue receipts, and reconcile end-of-day cash as needed.
• Support check-in/out processes and communicate with clinical staff.

Skills

Greet patients

Registration verification

HIPAA compliance

Customer service

Education

High School Diploma

Medical office/clerical program

Job description

Regional One Health in Memphis, TN seeks a Unit Clerk for Jefferson Medical GICU to act as the primary patient access point. You will gather and verify registration information, collect co-pays, and facilitate timely communication with care teams in both inpatient and outpatient settings.

Responsibilities include insurance verification, scanning documents, and ensuring HIPAA and billing accuracy. A professional, detail-oriented approach is essential to support efficient patient flow.