Night Shift Patient Access Specialist

MemorialCare; Laguna Hills (CA); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Health insurance

Bonus opportunities

Job summary

MemorialCare is seeking a Registration Representative on a per diem basis for night shift in Fountain Valley, CA. You will handle registrations for procedures, admissions, outpatient and ER visits, verify demographics and insurance, and post payments in Epic while maintaining a high accuracy rate.

Ideal candidates have 1–2 years in hospital admitting, strong customer service skills, and knowledge of payors like PPO, HMO, Medicare. Bilingual abilities are preferred.

Qualifications

• 1-2 years of hospital admitting experience.
• Must communicate effectively in writing and verbally.
• Strong customer service skills.
• General knowledge of PPO, HMO, POS, EPO, Medicare, Medi-Cal, CalOptima.
• Bilingual English/Spanish or English/Vietnamese preferred.
• General computer skills including electronic medical record and Microsoft Office.
• Knowledge of medical terminology.

Responsibilities

• Register patients for procedures, admissions, outpatient and ER visits.
• Verify demographic and insurance information for accurate identification and billing.
• Post payments in Epic and drop payments in the safe or cash drawer.
• Maintain registration accuracy rate of 95% or better.
• PBX: answer calls timely and route appropriately; follow emergency codes.
• Follow department policies and participate in performance improvement activities.
• Prioritize and multitask in a fast-paced environment.

Skills

Experience in hospital admitting

Communication skills

Customer service

Insurance payors knowledge

Bi-lingual English/Spanish or English越

Microsoft Office

Medical terminology

Epic

Education

High school graduate

Medical Terminology related course

Tools

Epic

Job description

MemorialCare is seeking a Registration Representative on a per diem basis for night shift in Fountain Valley, CA. You will handle registrations for procedures, admissions, outpatient and ER visits, verify demographics and insurance, and post payments in Epic while maintaining a high accuracy rate.

Ideal candidates have 1–2 years in hospital admitting, strong customer service skills, and knowledge of payors like PPO, HMO, Medicare. Bilingual abilities are preferred.