Patient Access & Registration Specialist

Talentify; Fountain Valley (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Referral program

Growth opportunities

Job summary

Orange Coast Medical Center in Fountain Valley, CA is seeking a Patient Registration Representative to support patient intake for procedures, admissions, outpatient and ER visits at our campus. You will verify demographics and insurance, collect payments, and maintain registration accuracy with a strong focus on service excellence.

Under supervision of the Supervisor/Manager, you will handle registrations, post payments in Epic, and route calls via PBX.

Qualifications

• Bi-lingual (English/Spanish or English/Vietnamese) preferred.
• General knowledge of insurance payors: PPO, HMO, POS, EPO, Medicare, Medi-Cal, CalOptima.
• Knowledge of medical terminology.
• General computer skills including electronic medical record and Microsoft Office.

Responsibilities

• Complete registrations for procedures, admissions, outpatient and ER visits.
• Obtain and verify demographic and insurance information for patient identification and billing.
• Collect and post patient payments in Epic and securely drop in the cash drawer.
• Maintain registration accuracy rate of 95% or better and monitor work queues.
• Provide excellent customer service to patients, visitors, clinicians, and coworkers; adhere to HIPAA and two patient identifiers.

Skills

Bi-lingual English/Spanish or English/

Computer Data Entry

Customer service

Medical terminology knowledge

Epic EMR familiarity

Education

High school diploma

Medical terminology course/certificate

Tools

Microsoft Office

Job description

Orange Coast Medical Center in Fountain Valley, CA is seeking a Patient Registration Representative to support patient intake for procedures, admissions, outpatient and ER visits at our campus. You will verify demographics and insurance, collect payments, and maintain registration accuracy with a strong focus on service excellence.

Under supervision of the Supervisor/Manager, you will handle registrations, post payments in Epic, and route calls via PBX.