Night Shift Patient Access Specialist

MUSC Health; Johns Island (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

MUSC Health is a patient-focused healthcare system seeking a Patient Access Associate to handle account verification, insurance checks, and billing preparation for inpatient and outpatient services.

Responsibilities include explaining payment options, obtaining authorizations, and assisting with funding sources while maintaining accurate patient data and excellent customer service. Nights shift may apply, with up to 24 hours weekly.

Qualifications

• Associate degree or high school diploma with 2 years of customer service experience.
• Patient Access Certification is preferred.
• 1 year relevant experience in a medical office or hospital is preferred.
• Excellent customer service and ability to communicate clearly.
• Typing speed of 35–40 wpm and computer proficiency.

Responsibilities

• Verify and prepare patient accounts for inpatient and outpatient billing.
• Verify insurance and obtain authorizations as required.
• Discuss payment arrangements and assist with funding options.
• Collect copayments and reconcile payments.
• Register patients and ensure accurate demographic data.
• Explain notices and collect necessary documentation.

Skills

Customer service

Insurance knowledge

Communication

Typing 35-40 wpm

Microsoft Office

Multitasking

Weekend availability

Education

Associate Degree or HS Diploma

Patient Access Certification (preferred)

Tools

Microsoft Office

Hospital information systems

Job description

MUSC Health is a patient-focused healthcare system seeking a Patient Access Associate to handle account verification, insurance checks, and billing preparation for inpatient and outpatient services.

Responsibilities include explaining payment options, obtaining authorizations, and assisting with funding sources while maintaining accurate patient data and excellent customer service. Nights shift may apply, with up to 24 hours weekly.