Patient Access Specialist I — Night Shift

musc; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

Medical University Hospital Authority (MUHA) is seeking a Patient Access Associate to verify and prepare inpatient and outpatient billing accounts, maximizing payments for hospital services. You will handle insurance and self-pay methods, assist patients with payment plans, collect copays, and address basic billing inquiries while maintaining high standards of customer service during night shifts.

You will collaborate with patients and insurance providers, verify demographic and coverage

Qualifications

• Customer service and billing experience preferred.
• Proficiency with data entry and patient information systems.
• Strong communication and problem-solving abilities.

Responsibilities

• Enter and update patient demographics and insurance information to maximize payment.
• Verify insurance and eligibility using Real Time Eligibility or payer websites; obtain authorizations as needed.
• Explain payment options and set up payment arrangements with patients; apply for assistance programs when available.
• Collect, post, and reconcile all patient payments; issue receipts and balance cash.

Skills

Customer service

Billing

Data entry

Communication

Job description

Medical University Hospital Authority (MUHA) is seeking a Patient Access Associate to verify and prepare inpatient and outpatient billing accounts, maximizing payments for hospital services. You will handle insurance and self-pay methods, assist patients with payment plans, collect copays, and address basic billing inquiries while maintaining high standards of customer service during night shifts.

You will collaborate with patients and insurance providers, verify demographic and coverage