Night Shift Patient Access Specialist

Oneida-Healthcare; City of Utica (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Oneida Health is seeking a Patient Access Advisor for evening/night shifts to manage front-end patient registration and pre-registration through discharge. The role requires strong communication and computer skills, with confidentiality paramount.

Responsibilities include collecting patient information, ensuring accuracy, collecting co-pays, and guiding patients through the process across the hospital switchboard and main desk.

Qualifications

• High school diploma or equivalent required.
• 1 year of healthcare experience preferred.

Responsibilities

• Collect detailed information for patient records.
• Assist with front-end patient registration from pre-registration to discharge.
• Protect confidentiality and privacy in all communications and documentation.
• Greet customers warmly and provide helpful assistance as needed.
• Search databases accurately for patient information and complete registrations.

Job description

Oneida Health is seeking a Patient Access Advisor for evening/night shifts to manage front-end patient registration and pre-registration through discharge. The role requires strong communication and computer skills, with confidentiality paramount.

Responsibilities include collecting patient information, ensuring accuracy, collecting co-pays, and guiding patients through the process across the hospital switchboard and main desk.