Night Shift Patient Access Pro - Healthcare Support

r1rcm; Oshkosh (WI); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Access Representative in Wisconsin (Oshkosh area) to be the first point of contact, ensuring fast, compassionate access to care. This role involves front desk duties, check-in across multiple systems, and supporting care teams to maintain smooth patient flow.

You’ll work in a fast-paced environment with a focus on patient experience, insurance navigation, and revenue cycle support. Training is provided; growth opportunities exist within healthcare administration.

Qualifications

• Exceptional customer service experience and strong communication.
• Professionalism in fast-paced environments.
• Ability to multitask and prioritize with high attention to detail.
• Experience with patient access, medical registration, or insurance verification is a plus.
• High School Diploma or GED required.
• Must pass background check, drug test, and vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones and gather accurate patient information quickly.
• Support timely access to care by minimizing delays in registration.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative in Wisconsin (Oshkosh area) to be the first point of contact, ensuring fast, compassionate access to care. This role involves front desk duties, check-in across multiple systems, and supporting care teams to maintain smooth patient flow.

You’ll work in a fast-paced environment with a focus on patient experience, insurance navigation, and revenue cycle support. Training is provided; growth opportunities exist within healthcare administration.