Night Shift Patient Access & Billing Specialist

montefiore; United States; On-site; USD 35,000 - 49,000; Full time

Job summary

Montefiore Medical Center in Bronx, NY is seeking a Night Shift Patient Access Clerk to perform clerical duties supporting the admission process. You will register patients, verify insurance, and collect payments while gathering documents and obtaining signatures on consent forms.

You will refer patients to patient financial services for Medicaid or financial aid, manage billing after insurance verification, and ensure high-quality customer service and efficient operations per departmental

Qualifications

• High school diploma or GED is a must with college course work preferred.
• 1 year of work experience required.
• Experience in registration, collection, and insurance verification preferred.
• Must be experienced and providing excellent customer service and problem escalation/resolution in high value atmosphere.
• Candidates must have strong communication skills, both verbal and written, with excellent telephone and face-to-face communication.
• Must be able to work independently and get along with others.
• Must successfully pass pre-hire assessments; math, grammar/vocabulary, and customer service with a score of 80% or above.

Responsibilities

• Perform clerical duties to support efficient patient access operations.
• Complete patient registration and verify insurance information.
• Collect payments for financial responsibilities.
• Gather and scan required documents and capture signatures on consent forms.
• Refer patients to patient financial services for Medicaid or financial aid applications.
• Manage account billing once insurance details are verified, while upholding customer service standards.

Skills

Customer service

Communication skills

Problem solving

Independent work

Education

High school diploma or GED

Job description

Montefiore Medical Center in Bronx, NY is seeking a Night Shift Patient Access Clerk to perform clerical duties supporting the admission process. You will register patients, verify insurance, and collect payments while gathering documents and obtaining signatures on consent forms.

You will refer patients to patient financial services for Medicaid or financial aid, manage billing after insurance verification, and ensure high-quality customer service and efficient operations per departmental