Financial Representative

montefiore; United States; On-site; USD 35,000 - 49,000; Full time

Job summary

Montefiore Medical Center in Bronx, NY is seeking a Night Shift Patient Access Clerk to perform clerical duties supporting the admission process. You will register patients, verify insurance, and collect payments while gathering documents and obtaining signatures on consent forms.

You will refer patients to patient financial services for Medicaid or financial aid, manage billing after insurance verification, and ensure high-quality customer service and efficient operations per departmental

Qualifications

• High school diploma or GED is a must with college course work preferred.
• 1 year of work experience required.
• Experience in registration, collection, and insurance verification preferred.
• Must be experienced and providing excellent customer service and problem escalation/resolution in high value atmosphere.
• Candidates must have strong communication skills, both verbal and written, with excellent telephone and face-to-face communication.
• Must be able to work independently and get along with others.
• Must successfully pass pre-hire assessments; math, grammar/vocabulary, and customer service with a score of 80% or above.

Responsibilities

• Perform clerical duties to support efficient patient access operations.
• Complete patient registration and verify insurance information.
• Collect payments for financial responsibilities.
• Gather and scan required documents and capture signatures on consent forms.
• Refer patients to patient financial services for Medicaid or financial aid applications.
• Manage account billing once insurance details are verified, while upholding customer service standards.

Skills

Customer service

Communication skills

Problem solving

Independent work

Education

High school diploma or GED

Job description

Location and Details

City/State: Bronx, New York

Grant Funded:

No Department:

REV - Patient Access - Weiler ED Team 1 Bargaining Unit:

1199 Work Shift:

Night Work Days:

NIGHTS VARY Scheduled Hours:

12 AM-8 AM Scheduled Daily Hours:

7 HOURS Hourly Rate:

$30.44

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Job Summary

The position is responsible for performing a variety of clerical duties to support the efficient operations of patient access. Primary responsibilities include completing patient registration, verifying insurance information, and collecting payments for financial responsibilities. The role also involves gathering and scanning required documents, capturing signatures on various consent forms, and referring patients to the patient financial services department for potential Medicaid and/or financial aid applications. The position manages account billing once insurance details are verified, all while maintaining adherence to customer service standards, and departmental guidelines to ensure a seamless patient experience and operational efficiency.

Schedule

Schedule: Full Time - 12am-8am

• Friday - 12am-8am
• Saturday - 12am-8am
• Sunday - 12am-8am
• Monday - 12am-8am
• + Holidays
• Alternating Weekends, Fridays and Mondays - Holidays Required

Qualifications

• High school diploma or GED is a must with college course work preferred,
• 1 year of work experience required
• Experience in registration, collection, and insurance verification preferred.
• Must be experienced and providing excellent customer service and problem escalation/resolution in high value atmosphere.
• Candidates must have strong communication skills, both verbal and written, with excellent telephone and face-to-face communication.
• Must be able to work independently and get along with others.
• Must successfully pass pre-hire assessments; math, grammar/vocabulary, and customer service with a score of 80% or above.

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.