NIGHT SHIFT Operations Specialist

Insight Global; Houston (TX); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

DCFSA

401k with employer matching

Paid time off

Job summary

Insight Global is seeking an inbound specialist to manage the destination side of ground shipments from origin departure through delivery and file closeout. The role requires meticulous attention to detail, strong organization, and the ability to juggle multiple active shipments in a fast-paced environment.

The position offers an overnight shift (Tuesday–Thursday, 6:00 PM–7:00 AM) in Houston, TX, with a salary range of $60,000–$68,000 and comprehensive benefits including medical, dental, vision,

Qualifications

• Detail-oriented and highly organized, able to manage multiple active shipments.
• Strong communication skills to coordinate with carriers and internal teams.
• Ability to identify delivery or security exceptions in a fast-paced environment.

Responsibilities

• Manage the destination side of ground shipments from origin departure through delivery and file closeout.
• Monitor shipments in transit and maintain accurate delivery ETAs.
• Coordinate with carriers and receiving warehouses; ensure milestones are current across TMS.
• Obtain and audit proof of delivery, resolve discrepancies between records and actual deliveries.
• Reconcile final transportation costs and revenue; verify accessorial charges; ensure documentation is uploaded before billing.

Job description

The Inbound Specialist will be responsible for managing the destination side of ground shipments from origin departure through confirmed delivery and final file closeout. This person will monitor shipments in transit, maintain accurate delivery ETAs, coordinate with carriers and receiving warehouses, and ensure shipment milestones remain current across transportation management systems. Upon delivery, they will obtain and audit signed proof of delivery documentation, resolve discrepancies between shipment records and what was actually delivered, and ensure all documentation is accurately uploaded before the file moves forward. The Inbound Specialist will also reconcile final transportation costs and revenue, verify accessorial charges, and ensure each shipment file is complete and accurate before releasing it to the billing team. This role requires someone who is highly detail-oriented and organized with the ability to manage multiple active shipments, identify delivery or security exceptions, and communicate effectively with carriers and internal operations teams in a fast-paced transportation environment.

Shift:

Tuesday - Thursday (6:00PM -7:00AM) overnight

Compensation:

$60,000 - 68,000

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.