Night Shift Observation Aide — Patient Safety

UMass Memorial Health; Worcester (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

UMass Memorial Health in Worcester, MA is seeking an ED Observation Assistant for night shifts. This on-site, full-time role supports high-risk patients under RN supervision, ensuring constant observation and safety checks.

You will document patient behavior, assist with de-escalation, restraints when needed, and help with routine care tasks while maintaining safety and infection control standards. Qualifications include HS diploma, de-escalation training, BLS/Heartsaver, and strong

Qualifications

• High School graduation or equivalent.
• Must complete de-escalation training.
• Current Basic Life Support/Heart Saver certification required.

Responsibilities

• Provides constant observation of high-risk patients as assigned by the RN.
• Performs patient safety checks and monitors environment for hazards.
• Assists patients with activities and de-escalates as needed under RN supervision.
• Documents patient behavior and safety checks in the chart.
• Transports patients/equipment and stocks supplies as needed.

Skills

Communication skills

Stay calm under pressure

De-escalation assistance

Education

High School diploma or equivalent

De-escalation training

BLS/HeartSaver certification

Job description

UMass Memorial Health in Worcester, MA is seeking an ED Observation Assistant for night shifts. This on-site, full-time role supports high-risk patients under RN supervision, ensuring constant observation and safety checks.

You will document patient behavior, assist with de-escalation, restraints when needed, and help with routine care tasks while maintaining safety and infection control standards. Qualifications include HS diploma, de-escalation training, BLS/Heartsaver, and strong