Night Shift Member Services Specialist

Due West Plaza Fitness, LLC; Tennessee; On-site; USD 17,000 - 18,000; Full time

Job summary

Taymax Group, LP is hiring a Member Services Representative for a Planet Fitness club in Madison, TN. You will greet members and guests, assist with tours, sign up new members, and handle basic account updates while supporting the Club Manager.

The role emphasizes friendly, professional customer service, reliability, and the ability to work as part of a team in a fitness-focused environment.

Qualifications

• Customer service background preferred.
• Ability to work both independently and in a team.

Responsibilities

• Greet members and guests with exceptional customer service.
• Take prospective members on tours and sign up new members, including rate and payment calculations.
• Assist Club Manager with cash handling and daily tasks.
• Maintain neatness and cleanliness of the club, including daily checks.

Skills

Customer service

Basic computer proficiency

Punctuality

Teamwork

Positive attitude

Excellent communication

Education

High School diploma/GED

Job description

Taymax Group, LP is hiring a Member Services Representative for a Planet Fitness club in Madison, TN. You will greet members and guests, assist with tours, sign up new members, and handle basic account updates while supporting the Club Manager.

The role emphasizes friendly, professional customer service, reliability, and the ability to work as part of a team in a fitness-focused environment.