Night-Shift Member Experience Specialist

Planet Fitness; Nashville (TN); On-site; USD 17,000 - 18,000; Full time

Job summary

T Taymax Group operates Planet Fitness franchises and is seeking a Member Services Representative at a Madison, TN club. You will deliver superior customer service, greet members and guests, process sign-ups, and assist with account updates while contributing to a clean, welcoming environment.

Featuring a friendly atmosphere under the Planet Fitness brand, this role emphasizes reliability, teamwork, and a passion for fitness in a busy club setting.

Qualifications

• Must be 18 years of age or older.
• High School diploma or GED required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability a must.
• Ability to work independently and as part of a team.
• Positive, upbeat attitude and interest in fitness.

Responsibilities

• Greet members, prospective members and guests with exceptional service.
• Handle front desk activities including phones, tours and sign-ups.
• Check members in and assist in updating accounts as needed.
• Assist Club Manager with cash handling and daily tasks.
• Ensure club cleanliness and assist with cleaning duties.

Skills

Customer service

Teamwork

Punctuality

Communication skills

Positive attitude

Basic computer proficiency

Education

High School diploma/GED

Job description

T Taymax Group operates Planet Fitness franchises and is seeking a Member Services Representative at a Madison, TN club. You will deliver superior customer service, greet members and guests, process sign-ups, and assist with account updates while contributing to a clean, welcoming environment.

Featuring a friendly atmosphere under the Planet Fitness brand, this role emphasizes reliability, teamwork, and a passion for fitness in a busy club setting.