Night-Shift Member Services Specialist

Saber Fitness Aborn, LLC; San Jose (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

Taymax Group, LP is hiring a friendly Member Services Representative for our Planet Fitness club in San Jose, CA. You will greet members and guests, assist with front desk tasks, and help sign up new members while delivering outstanding customer service.

The role emphasizes accuracy in account updates, daily cleanliness, and teamwork. A High School diploma and basic computer skills are preferred; punctuality and a positive attitude are essential.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Answer phones and assist callers with questions; check members into the system; sign up new members and calculate rates.
• Assist the Club Manager in counting the drawer as needed; update member accounts as required.
• Maintain the club’s cleanliness and assist with daily cleaning tasks.
• Support other duties as needed to ensure a positive member experience.

Skills

Customer service

Basic computer skills

Punctuality

Teamwork

Positive attitude

Listening skills

Diplomacy

Education

High School diploma/GED

Tools

POS system

Job description

Taymax Group, LP is hiring a friendly Member Services Representative for our Planet Fitness club in San Jose, CA. You will greet members and guests, assist with front desk tasks, and help sign up new members while delivering outstanding customer service.

The role emphasizes accuracy in account updates, daily cleanliness, and teamwork. A High School diploma and basic computer skills are preferred; punctuality and a positive attitude are essential.