Night Shift Member Services Associate

Penn Hills Fitness; San Jose (CA); Vor Ort; USD 25.000 - 26.000; Vollzeit

Zusammenfassung

Taymax Group’s Planet Fitness in San Jose, CA is seeking a Member Services Representative to deliver a welcoming, high-quality experience to members, prospective members and guests. You will greet and assist, sign up new members, process check-ins and tours, answer questions, and support the Club Manager while maintaining a clean, friendly front desk.

This role requires reliability, a can-do attitude and a passion for fitness.

Qualifikationen

• Must be 18 years of age or older.
• High School diploma or GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency is required.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• Positive, upbeat attitude and a passion for fitness and health.
• Exceptional customer service skills; interact positively and professionally with members and coworkers.
• Strong listening, empathy, and problem-solving abilities.

Aufgaben

• Greet members, prospective members and guests with exceptional service.
• Handle all front desk activities including answering phones and assisting callers.
• Check members into the system and sign up new members including rate calculations.
• Take prospective members on tours and assist Club Manager as needed.
• Maintain neatness and cleanliness of the club and support special cleaning projects.

Kenntnisse

Customer service

Front desk duties

Communication

Teamwork

Ausbildung

High School diploma/GED

Tools

Basic computer proficiency

Jobbeschreibung

Taymax Group’s Planet Fitness in San Jose, CA is seeking a Member Services Representative to deliver a welcoming, high-quality experience to members, prospective members and guests. You will greet and assist, sign up new members, process check-ins and tours, answer questions, and support the Club Manager while maintaining a clean, friendly front desk.

This role requires reliability, a can-do attitude and a passion for fitness.