Night Shift Member Experience Specialist

Planet Fitness; Oak Park (PA); Vor Ort; USD 14.000 - 19.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

401K with employer match

Health insurance options

Paid time off

Zusammenfassung

Planet Fitness is seeking a Customer Service Representative to support one of its clubs in the United States. You will deliver a superior member experience, answer inquiries, sign up new members, log amenities, and help maintain a clean, welcoming environment.

The role offers growth opportunities, competitive pay with regular increases, shift-differential pay on certain shifts, and a comprehensive benefits package including 401K with employer match and health options.

Qualifikationen

• Customer service experience
• High school diploma / GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Aufgaben

• Provide superior customer service to Planet Fitness members and guests
• Answer phones using information script
• Greet members and sign up new members; tour facility
• Process beverage or merchandise purchases through the POS system
• Promote fitness instruction classes (PE@PF) to members
• Maintain a clean, sanitized and safe club environment

Kenntnisse

Customer service

Communication

Teamwork

Ausbildung

High school diploma / GED

Tools

POS system

Basic computer skills

Jobbeschreibung

Planet Fitness is seeking a Customer Service Representative to support one of its clubs in the United States. You will deliver a superior member experience, answer inquiries, sign up new members, log amenities, and help maintain a clean, welcoming environment.

The role offers growth opportunities, competitive pay with regular increases, shift-differential pay on certain shifts, and a comprehensive benefits package including 401K with employer match and health options.