Night-Shift Member Experience Specialist

Right at Home Northern Virginia; Camden (SC); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Free uniforms

401(k)

Employee discounts

Opportunity for advancement

Training & development

Wellness resources

Paid time off

Weekly pay with monthly bonus opportunities

Job summary

Right at Home Northern Virginia is looking for an Overnight Front Desk Associate to deliver exceptional customer service to members and guests at Planet Fitness. You will greet individuals as they enter and exit the club, assist with questions, and promote a supportive environment.

Strong communication and problem-solving skills are essential, with responsibilities including membership functions and ensuring facility cleanliness. Opportunities for career advancement and various employee benefits are also part of the package.

Qualifications

• Ability to pass a background check.
• Willingness to become CPR/AED certified.
• Must be 18 years of age or older.
• Exceptional customer service skills.

Responsibilities

• Greet members/guests as they enter and exit the club.
• Help promote the Judgement Free Zone.
• Resolve member concerns and elevate to a Manager if needed.
• Perform membership-related functions as required.
• Maintain cleanliness of facilities and exercise equipment.

Skills

Customer service background

Strong communication skills

Problem-solving skills

Basic computer proficiency

Ability to empathize

Job description

Right at Home Northern Virginia is looking for an Overnight Front Desk Associate to deliver exceptional customer service to members and guests at Planet Fitness. You will greet individuals as they enter and exit the club, assist with questions, and promote a supportive environment.

Strong communication and problem-solving skills are essential, with responsibilities including membership functions and ensuring facility cleanliness. Opportunities for career advancement and various employee benefits are also part of the package.