Night Shift Member Concierge

Planet Fitness; Eagan (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Health, Dental and Vision Insurance

Short Term Disability Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness Minnesota is seeking a Customer Service Representative to welcome guests, assist with new member sign-ups, and create a positive club experience.

You will handle front desk tasks, answer calls, process information requests, and support member check-ins and account updates under the guidance of the Club Manager. Strong communication and service orientation are essential.

Qualifications

• Minimum qualifications include honesty and good work ethic
• Strong customer service skills
• Basic computer proficiency

Responsibilities

• Greet and assist potential members with a positive experience
• Handle front desk tasks including answering calls and scheduling tours
• Support member check-ins, sign-ups, cancellations, and updating member information
• Facilitate member services issues and route to appropriate supervisor

Skills

Customer service

Communication

Computer literacy

Job description

Planet Fitness Minnesota is seeking a Customer Service Representative to welcome guests, assist with new member sign-ups, and create a positive club experience.

You will handle front desk tasks, answer calls, process information requests, and support member check-ins and account updates under the guidance of the Club Manager. Strong communication and service orientation are essential.