Night Shift Leader - Flexible Scheduling, Growth & Cookies

Insomnia-Cookies; George Mason (VA); Vor Ort; USD 40.116.000 - 51.577.000; Vollzeit

Benefits dieser Stelle

Competitive hourly pay

Early Wage Access (next day pay)

Flexible scheduling

Employee discount (free cookies!)

Zusammenfassung

Insomnia Cookies GMU store in Fairfax, VA is seeking a Shift Leader to captain bakery operations during day or night shifts. You will lead a Cookie Crew, bake, package orders, coach teammates, and ensure a safe, fast, and friendly guest experience.

You will manage tasks, maintain quality and cleanliness, handle cash deposits, and collaborate with store leadership. Prior experience in customer service and a can-do attitude are essential for this fast-paced role.

Qualifikationen

• 1+ year of working experience in a customer service focused role.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude with a passion for delivering exceptional guest experiences.
• Must be 18 years of age or older
• Ability to obtain any required food safety certifications applicable to the location.

Aufgaben

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Kenntnisse

Customer service

Communication

Time management

People skills

Positive attitude

Detail oriented

Leadership

Motivation

Ability to lead-by-example

Tools

Point of Sale systems

Jobbeschreibung

Insomnia Cookies GMU store in Fairfax, VA is seeking a Shift Leader to captain bakery operations during day or night shifts. You will lead a Cookie Crew, bake, package orders, coach teammates, and ensure a safe, fast, and friendly guest experience.

You will manage tasks, maintain quality and cleanliness, handle cash deposits, and collaborate with store leadership. Prior experience in customer service and a can-do attitude are essential for this fast-paced role.