Night Shift Leader - Bakery Ops & Guest Experience

Insomnia-Cookies; Denver (CO); On-site; USD 11,021,000 - 17,909,000; Part time

Benefits offered by this job

Flexible part-time

Up to $13/hr

Paid vacation

Mentorship

Pet insurance

Growth opportunities

Team environment

Employee discount

Free cookies

Job summary

Insomnia Cookies is seeking a Shift Leader to manage bakery operations during your shift, ensuring guest delight from order to delivery. You will lead the Cookie Crew, bake, package, and supervise tasks while maintaining food safety and a clean, efficient bakery environment.

Join a fast-paced, team-oriented culture with opportunities for growth. Flexibility for evenings, weekends, and holidays is required; you will enjoy competitive pay, early wage access, and employee discounts on delicious

Qualifications

• 1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude with a passion for delivering exceptional guest experiences.
• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Skills

Customer service

Communication

Teamwork

Problem-solving

Positive attitude

Age 18+

Food safety

Tools

POS system

Job description

Insomnia Cookies is seeking a Shift Leader to manage bakery operations during your shift, ensuring guest delight from order to delivery. You will lead the Cookie Crew, bake, package, and supervise tasks while maintaining food safety and a clean, efficient bakery environment.

Join a fast-paced, team-oriented culture with opportunities for growth. Flexibility for evenings, weekends, and holidays is required; you will enjoy competitive pay, early wage access, and employee discounts on delicious