Night Shift Leader - Bake, Lead & Delight Guests

Insomnia Cookies; Harrisonburg (VA); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Flexible part-time work schedules

Excellent training & mentorship

Job stability with growth potential

Promotional opportunities

Fun team environment

Free cookies with every shift

Job summary

Insomnia Cookies is seeking a Shift Leader for our JMU store at 563 University Blvd, Harrisonburg, VA 22801. You’ll captivate guests, lead a cookie crew, and help deliver an exceptional night-time bakery experience.

Your hands-on leadership includes overseeing operations, training teammates, and ensuring quality products while maintaining a fun team atmosphere. We value a minimum of 1 year in customer-facing roles, strong communication, and the ability to lift up to 40 lbs.

Qualifications

• Minimum 1 year in a customer-focused role.
• Experience with POS systems preferred.
• Strong communication and time management skills.
• Outgoing, friendly, patient demeanor.
• Detail-oriented and results-driven.
• Ability to lead by example and motivate others.
• Must be 18+ and legally eligible to work in the U.S.

Responsibilities

• Provide excellent customer service and quality products during the shift.
• Assist store leadership by managing operations during the shift and training teammates.
• Lead baking, cashiering, packaging, and cleaning tasks for the cookie crew.
• Collaborate with the Cookie Crew and other staff.
• Maintain a safe, clean environment and follow food safety practices.
• Manage cash handling and deposits.

Skills

Customer service

Point of Sales

Communication

People skills

Time management

Leadership by example

Physically able to lift 40 lbs

Eligible to work in the U.S.

Tools

POS systems

Job description

Insomnia Cookies is seeking a Shift Leader for our JMU store at 563 University Blvd, Harrisonburg, VA 22801. You’ll captivate guests, lead a cookie crew, and help deliver an exceptional night-time bakery experience.

Your hands-on leadership includes overseeing operations, training teammates, and ensuring quality products while maintaining a fun team atmosphere. We value a minimum of 1 year in customer-facing roles, strong communication, and the ability to lift up to 40 lbs.