Night Shift Leader: Fast-Paced Growth & Service Impact

Chick-fil-A; Dublin (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

A fun work environment where you can,

Flexible scheduling

Learning first‑hand from an Operator

Intentional growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in Georgia is seeking a Supervisor who embodies our core values and servant leadership. You will support senior leadership, coach team members, and drive daily operational excellence while modeling Chick-fil-A's service standards.

This program leads to a rapid development path within the leadership pipeline, giving you hands-on experience, mentorship from Operators, and opportunities to grow into a supervisor role while building a strong, customer‑centered team.

Qualifications

• 1 Year of manager experience
• Strong customer service focus
• Excellent communication and interpersonal skills
• Ability to multi-task in a fast-paced environment
• Willingness to learn and lead a team
• Commitment to Chick-fil-A values and standards

Responsibilities

• Participate operationally in day-to-day activities in a high-volume restaurant
• Provide respectful, responsive guest service and resolve issues
• Assist in training new hires and set a positive shift tone
• Lead by example; foster teamwork and collaboration
• Open/close shifts and manage daily cash activities
• Communicate clearly with guests and team members
• Ensure adherence to restaurant policies and cleanliness standards
• Manage labor and support food safety practices

Skills

Leadership

Customer service

Communication skills

Team player

Flexibility

Physical stamina

Job description

A Supervisor is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Supervisors are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

This position is one that will put you on a fast track through our Leadership Development Program to become a supervisor within the restaurant. It will be a challenging endeavor that will allow you to quickly grow your skills and build your team to be better than they were yesterday. You will work with other supervisors within the store to learn the restaurant and be allowed to use your own leadership skills to lead your team to a common goal.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Supervisor Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned
• Understand the flow of the restaurant
• Manage labor
• Ensure food safety

Qualifications and Requirements:

• 1 Year of manager experience
• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10-25 lbs. on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.