Night Shift Lead — Bakery Team Captain

Insomnia Cookies; Miami Beach (FL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible part-time work schedules

Excellent training & mentorship

Job stability with a rapidly growing company

Achievable growth/promotion opportunities

FREE cookies with every shift!

Job summary

A popular cookie bakery in Miami Beach is seeking a Shift Leader to oversee store operations, provide exceptional customer service, and lead the Cookie Crew team. This part-time position offers flexible schedules, training opportunities, and a fun team environment. Ideal candidates have experience in customer service and possess strong leadership skills.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide customer service and quality products to our guests.
• Support store leadership by maintaining operations during your shift.
• Prioritize and delegate tasks for baking, cashiering, and cleaning.

Skills

Customer service

Point of Sales systems

Communication skills

Time management

Leadership

Detail-oriented

Job description

As aShift Leader at ourMiami Beach store located at1227 Washington Ave, Miami Beach FL 33139, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

*Excellent training & mentorship

*Job stability with a rapidly growing and reputable company

*Achievable growth/promotion opportunities

*You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

*Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

*Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

*Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

*Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

*At least 1 year of working experience in a customer service focused role

*Point of Sales systems experience

*Outstanding communication, time management, and people skills

*Detail focused and results-oriented

*Ability to lead-by-example and motivate others

*Ability to lift up to 40 lbs.

*Legally eligible to work in the United States

*Must be 18 years or older to be employed

About us: