Night Shift Inbound Operations Leader

Target; Wilmington (DE); Presencial; USD 32 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Employee discount

Paid time off

401(k)

Resumo da oferta

Target is hiring for an Inbound Operations Team Leader in a fast-paced retail environment. You will oversee inbound operations, lead a team of hourly associates, and ensure timely product availability and guest satisfaction.

The role requires strong leadership, planning, and communication skills, with a focus on coaching and developing team members, while upholding safety and company standards.

Qualificações

• Guest service fundamentals and experience building a guest-first culture on your team.
• Retail business fundamentals, including department sales trends, inventory management, pricing and promotions.
• Planning daily/weekly workload to support business priorities and deliver sales goals.
• Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent.

Responsabilidades

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
• Understanding sales goals and plans, and executing daily/weekly workload to deliver department and store sales goals and guest engagement.
• Leading and sharing expertise in operations, freshness, accuracy and efficiency.
• With guidance from your direct leader, establish clear goals and expectations and hold team members accountable to expectations.
• With the guidance of your direct leader, utilize your workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open.

Conhecimentos

Guest service

Team leadership

Operations management

Planning workload

Communication

Coaching

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Target is hiring for an Inbound Operations Team Leader in a fast-paced retail environment. You will oversee inbound operations, lead a team of hourly associates, and ensure timely product availability and guest satisfaction.

The role requires strong leadership, planning, and communication skills, with a focus on coaching and developing team members, while upholding safety and company standards.