Night Shift Housekeeping Lead

The Crescent Hotels Group; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

The Crescent Hotels & Resorts in Charlotte, NC is seeking a proactive Housekeeping Supervisor to lead the night shift, maintain high cleanliness standards, and ensure seamless operation of the housekeeping team.

You will coach, inspect, and support room attendants and inspectors, manage supplies, and respond promptly to guest requests while protecting safety and expenses. Join us to elevate guest comfort and hotel presentation through strong leadership.

Qualifications

• Minimum 2+ years of housekeeping supervisory experience.
• Ability to lead a team during night shift.
• Strong attention to detail and cleanliness standards.

Responsibilities

• Supervise and support the housekeeping team throughout the night shift.
• Provide clear direction, coaching, training, and performance feedback to team members.
• Assign work based on hotel needs and areas requiring attention.
• Inspect guest rooms and public spaces to meet cleanliness standards.
• Monitor cleaning quality, health, sanitation, safety, and loss-prevention standards.
• Support the team in maintaining a smooth operation.
• Assist team members when needed.
• Distribute supplies and manage inventory.
• Respond to guest requests and concerns promptly.
• Follow emergency procedures and train for safety.

Skills

Hands-on leadership

Attention to detail

Team coaching

English proficiency

Safety-conscious

Job description

The Crescent Hotels & Resorts in Charlotte, NC is seeking a proactive Housekeeping Supervisor to lead the night shift, maintain high cleanliness standards, and ensure seamless operation of the housekeeping team.

You will coach, inspect, and support room attendants and inspectors, manage supplies, and respond promptly to guest requests while protecting safety and expenses. Join us to elevate guest comfort and hotel presentation through strong leadership.